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Building a more effective and successful enterprise resource planning (ERP) team is more complicated than asking friends co-workers or seeing who’s available. To ensure project success, you must create a healthy, productive structure while assembling a group of people who can work together well. While preparing to assemble your team, keep these five guidelines in mind.
Common Team Structures
Executive Sponsorship. Building an ERP team starts at the top, which means executive sponsorship. An active member of the team for the duration, the executive sponsor represents the voice of reason to the implementation team, offers encouragement, and asks the tough questions, when necessary.
Project Manager. The project manager must be able to communicate effectively. Acting as the coach of the implementation team, an effective project manager should know how to get the most productivity from team members.
Motivated Team Members. The project will be divided into tasks, each with a leader and several participants. The best way to get each subteam to complete the task on schedule and budget is to involve people in implementing their own part of the system.
The Users. Team members should be active from the beginning to get a sense of their responsibility for the system’s success. By doing so, they successfully implement their own system.
8 Essential Roles for Project Team Members
When building your team, keep in mind the various roles people play. Be sure to pair roles that work well together or complement each other:
Personalities That Can Destroy a Project Team
Just as there are positive roles that you want to have on your ERP team, there are some roles that you may wish to avoid:
Communication Is Key
When building your ERP team, communication is key. It’s important to ensure that all members begin, remain, and end on the same page. To do so, the lines of communication must remain open. You can do so by conducting daily meetings, weekly updates, online chats, or Skype sessions. Use whatever tools are necessary to ensure that all team members are involved at each step. Communication is particularly important during the review process, when team members discuss what they hope to achieve; the obstacles, issues, and problems they need to overcome; and how they’ll go about doing so.
Choose by Skills, Not Titles
To build a more effective and successful ERP team, be sure to choose team members based on their skills and competencies, not their job title. Some managers may be more knowledgeable about the project, but their position within the company may mean that their calendar is full. With such time restrictions, adding this manager could result in the project taking longer than expected. In addition, nonmanagerial staff may find that appointment to the team is motivation to prove their abilities, resulting in a greater productivity. With these guidelines in mind, you can more easily find members to build an effective and successful team to help contribute to the success of your ERP installation.